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Terms of service and purchasing terms

Last modified: April 2026. These terms govern use of Global Learning's site and services, including the Ontario Municipal Accessibility Hub.

Introduction

Welcome to Global Learning. These Terms of Service ("Terms") govern your access to and use of our website at www.egloballearning.com ("Site") and any related services, products, or content provided by Global Learning Inc. ("Company," "we," "our," or "us"). By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

Our services

Global Learning is a diversity, equity, inclusion, and belonging (DEIB) consulting firm providing:

  • Strategic consulting and advisory services
  • Workplace culture assessments and surveys
  • Training programs, workshops, and eLearning content
  • Policy review and development services
  • Custom learning and development solutions

The specific terms of any consulting engagement, training program, or licensing agreement will be outlined in a separate service agreement between you and Global Learning.

Purchasing terms

On-demand resources are purchased through our learning platform, which is the system of record for purchase, learner access, downloads, progress, and certificates. Access is granted to the named purchaser or the registered learners identified at the time of purchase, and may not be shared beyond the licensed scope.

Customized services, municipal rollouts, and advisory engagements are scoped and quoted in writing before work begins. Where a price is shown as "by quote", the final fee is confirmed in the written service agreement.

Use of website

You may use our Site for lawful purposes only. You agree not to:

  • Use the Site in any way that violates applicable federal, provincial, or local laws or regulations
  • Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
  • Use the Site to transmit any viruses, malware, or other harmful code
  • Interfere with or disrupt the Site or servers or networks connected to the Site
  • Collect or store personal data about other users without their consent
  • Use any automated means to access the Site for any purpose without our express written permission

Intellectual property

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and the compilation of all content on this Site, is the property of Global Learning or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

Our training materials, assessment tools, survey instruments, methodologies, frameworks, and other proprietary content are protected intellectual property. Unauthorized reproduction, distribution, modification, or use of these materials is strictly prohibited.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from our Site without our prior written consent, except for temporary copying incidental to ordinary web browsing.

User content and submissions

When you submit information through our contact forms, assessment tools, surveys, or other interactive features, you grant Global Learning a non-exclusive, royalty-free licence to use, process, and analyze such information in connection with providing our services to you.

Survey responses and assessment data collected as part of our consulting services are subject to confidentiality provisions outlined in our service agreements. We maintain strict protocols to protect the anonymity and confidentiality of individual respondents.

Third-party links

Our Site may contain links to third-party websites or services that are not owned or controlled by Global Learning. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Global Learning shall not be responsible or liable for any damage or loss caused by your use of any such third-party websites or services.

Disclaimers

The information provided on this Site is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site.

Our consulting services, training programs, and resources are designed to support organizational development and culture change. However, outcomes depend on many factors including organizational commitment, implementation, and context. We do not guarantee specific results from using our services.

Nothing on this Site constitutes legal advice. For specific legal questions regarding employment law, human rights obligations, or accessibility requirements, please consult qualified legal counsel.

Limitation of liability

To the fullest extent permitted by applicable law, Global Learning shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of, or inability to access or use, the Site or services
  • Any conduct or content of any third party on the Site
  • Any content obtained from the Site
  • Unauthorized access, use, or alteration of your transmissions or content

Indemnification

You agree to defend, indemnify, and hold harmless Global Learning and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Site.

Governing law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Ontario, Canada, and you consent to the jurisdiction of such courts.

Changes to terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be effective upon posting of the updated Terms on the Site. The "Last modified" date at the top of this page indicates when the Terms were last revised. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

Entire agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Global Learning regarding your use of the Site and supersede all prior agreements and understandings.

Contact us

If you have any questions about these Terms, please contact us at info@egloballearning.com.